Updating the dongle license

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Updating the USB Dongle license for the Standard, Full or Multiple User(Campus and Classroom).

If you are updating the software, your license also has to be updated. This is done by updating the license on your USB hardware key.

First Install the new version of Caspoc by selecting the install button from your welcome****.exe program. This program is part of the installation zip file.

Second perform the same type of registration as you would do for a softlock, but now based on the USB dongle.

Updating the USB License

have to update the license on the USB hardware key as described below

Step 1



Insert the dongle in the PC. Please wait until the dongle is recognized, this may take a few seconds.
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Step 2



Install the program from your installation zip file by running the welcome****.exe included in this zip file. You can choose any folder on your hard-disk, for example
  • C:\Program Files\Caspoc\
  • d:\data\simulation\caspoc\
.
Alternatively, you can also simply copy all files from the zip file to the folder of choice on you computer, as no real installation is required.
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Step 3



Run the newly installed Caspoc program.

Step 4



Create the registration.xml file on the USB dongle.
  1. Fill in your name and affiliation.
  2. Click [Browse] and select the drive for the USB dongle.
  3. Click the [Registration] button to create the registration file

Step 5



Send the registration.xml file by email and wait for the license.xml file by returning email.(This may take 24 - 48 hours)

Step 6



Copy the License.xml file by received via email on the USB dongle.

Step 7



Restart the program from the PC. As long as the usb dongle is attached to the pc, the program will open using its license.
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Step 8



If no usb dongle is attached, the program will work as a Viewer.
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FAQ

Please note:
It is advised to copy the software from the USB stick on your PC and to run the software from the PC. However, the license file license.xml should remain on the hardware-key and should not be copied to the PC. USB dongles are reported to have several thousand insert-removal cycles and several millions of read sequences.

How can I see the license?

Select from the Caspoc menu Help/License/View License <br>Click to close the image

Which files belong to Caspoc?

Next to Caspoc.exe you also need the caspoc.dll and blokken.str as well as the library and help folder. <br>Click to close the image

What are the other files?

There are also the welcome screen from which you directly can run samples in Caspoc, the License Manager in case you have a multiple user license and some extra folders with info.. <br>Click to close the image

Where is the license?

The license is on the usb dongle and mostly in the root. It can however also reside in the folder \Caspoc or in the folder \CaspocLM <br>Click to close the image

Copy everything to the harddisk?

By doing this you can run Caspoc from your harddsikm which is fastter than from usb dongle. Hoever, notice that the license.xml file should not be copied, as it is linked to the usb dongle. <br>Click to close the image

Can I remove the copied license.xml file?

Only if you have an usb dongle, you should delete the copied license.xml file from your hardisk.

Do NOT remove the license.xml file in case you have a softlock(no usb dongle)
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Can I make a Back-Up?

You can make a backup from your files on the usb dongle to another medium. However, please notice that the license only works if the license.xml file remains on the usb dongle.

Without the usb dongle you software is only functioning as Viewer.

If you accidentally deleted all files from your usb dongle you can restore your backup files on the usb dongle. Important is that the license.xml is only valid in combination with your usb dongle.

Can I format the dongle?

You cannot format the dongle. During formatting the hardware-ID of the dongle is renewed which will not match the license any more. <br>Click to close the image

What happens if the dongle is not responding?

In many cases the electrical USB connections waer down.

The first thing that you want to do is to see if the USB port is physically damaged. A simple test is to put your USB Flash Drive into the port and see if it wiggles up and down really easily. Be gentle doing this! You do not want to create a hardware problem if you do not already have one. If you are not sure how sturdy the USB port should be, do the same thing in a port that you know works and compare the two.

Try the dongle in another usb port or use an usb extension cable

Sometimes a usb port does not work because another usb device was detached. Restart your computer to resolve this problem.

If the dongle is not responding on another computer too, please contact your local dealer and we will solve the problem.

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How rugged is the dongle?

Same as your electronic car-keys and other electronic usb-devices. Handle them with care.

Reading data from the dongle is nearly unlimited. However, copy all files to your hard-disk and run the software from your hard-disk.

Before removing the dongle from your PC, be sure to use the "Safely Remove Hardware" function in Windows.
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What happens if I loose the dongle?

Same as loosing your car-key! You have to walk back home. Please handle the dongle with care and store them in a safe location. <br>Click to close the image
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